Case Study: Achmea

Case Study: Achmea

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Achmea: “A Single Customer View makes it possible for our staff to gain a clear image of a customer and his/her insurance policies at a glance. At the time we didn’t have the means to ensure a sound administration; as a result, double customer entries were sometimes entered in the database. We are now able to keep the customer relationship database up-to-date in the future, too.”