Siebel Data Quality Tools - Hiquality

With First Time Right for Siebel you enable your Siebel users to input and modify contacts in a fast and easy way. With our Siebel data quality solutions you will prevent pollution during the input process, because the contact data is immediately validated and checked for duplicates. HIquality for Siebel solutions is completely integrated with Siebel CRM via the Oracle Data Quality Universal Connector. HIquality for Siebel: data quality made easy.

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Optimized search engine

In Siebel it is not easy to find your contacts. Our modified search option provides correct results even if the data input is phonetic (you type in what you are hearing) or if the input contains spelling and typing errors.

Name cleansing and correcting

The names of people, companies and organizations are the most identifying elements in the communications with prospects and customers. Yet we mix them up all the time. With the siebel data quality solutions it feels like you know all the names by heart and are unable to misspell them. The correct letters are capitalized on the fly and gender is added automatically. This saves you lots of time and embarrassing and expensive mistakes. Learn more

Address checks

Having the correct address details is essential in order to segment, send invoices or execute a direct mail campaign. With the Siebel data quality solutions you can easily validate, standardize and correct address information. Now you have correct addresses for 240 countries around the world. Learn more

E-mail validation

During the input process the e-mail address is automaticaly validated. While checking the address for structure and syntax, the siebel data quality solutions run an additional check thsat tells you whether the domain name is valid. This way our Siebel data quality solutions prevent the accidental or deliberate entering of incorrect data.

Thumbs upFile comparison and removing duplicates

Many of your customers appear in your system more than once. No one wants to take the time to personally check if a contact already exists before entering a new one. That's why the Siebel solutions do the checking for you, and come up with (correct) warnings, even if the name is spelled differently e.g. Pharan and Farran. This should be done at entry but also periodically or when external files are added. HIquality for Siebel offers this out-of-the-box feature. Learn more

Developed by experts

When you decide to implement the Siebel data quality solutions, you get the leading European solution, as implemented by the Sociale Verzekeringsbank, ANWB and Telegraaf Media Groep. Like you, these companies know only the best will do. With 25 years of experience, we make sure you only pay for the results you need.

Delivered by experts

In order to make sure that you get the best Siebel data quality solutions at the lowest costs, every feature is pre-integrated. We work together with recognised Siebel services partners for the different regions.

 

 

Turn your customer data into Customer Lifetime Value

 

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Learn more about this solution

 

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