Center Parcs

Center ParcsDidier Nieuwenhuis - Database marketing manager

"Maintaining a correct customer database is one the most important pre-requisites for Center Parcs' customer strategy."

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Imagine having eight million customers and being able to make them such personal offers that you still get a high response. Center Parcs can. Direct marketing results provide an annual turnover of 45 million euros in respect of a turnover of 520 million euros. And this is not the end, as Center Parcs is working towards knowing its customers better.

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  • Industry

    Leisure

  • Geography

    Netherlands, Belgium, Germany and France

  • Database size

    > 8 million customers

  • Benefits

    Unique identification from all channels, immediate correct recording of customer information, finding customers quickly, preventing files from being contaminated by the purchase and lease of marketing databases