In this issue:
Human Inference in Magic Quadrant
Gartner Inc., the world's leading provider of research and analysis about the global information technology industry, positioned Human Inference in the Magic Quadrant for Data Quality Tools. The evaluation was based on completeness of vision and ability to execute.
"We consider our positioning in the Magic Quadrant for Data Quality Tools by Gartner a confirmation of the Human Inference strategy," says Hugo Verwijs, CEO of Human Inference. Click here to read the press release.
Customer Case: Europe Assistance
Europe Assistance Netherlands, member of the Europ Assistance Holding, specializes in high quality services such as road side assistance, travel aid and medical aid for their customers.
The company, with its head office in Arnhem (the Netherlands), has implemented HIquality Address and HIquality Enrich to improve their relationship management, call center and back-office activities. Click here to download the customer case (in Dutch).
Poor data quality leads to .€400 million extra costs in the Netherlands annually
The results of the recent survey, commissioned by Human Inference and Cendris and carried out by Ed Peelen, professor of direct marketing at Nyenrode Business University, were astonishing.
Direct costs, due to defective relationship data, amounted to €400 million for companies in the Netherlands annually. If indirect costs, such as poor maintanance of the prospect data, were taken into account, this figure would in fact be many times higher. Click here to read the press release.
Financial Services customers choose Human Inference approach for terrorist matching
Within their respective Customer Due Dilligence-projects, Friesland Bank and Interpolis have decided to implement the Human Inference matching solution for matching their relationship data against the EU freezelist in order to identify potential terrorists. This solution guarantees the best results regarding 'false positives' (a false match against the freezelist) and 'false negatives' (not identifying a terrorist). Click here to download our fact sheet on suspect-list matching.
New customers
Human Inference is proud to announce a number of new customers and implementations since the latest edition of this newsletter. Among others, we welcome Touring Assurances - Touring Verzekeringen (TATV), member of the Winterthur Group (integration of Human Inference software in Siebel in cooperation with Deloitte)and Belgacom Directory Information Services (implementation of HIquality Inspect), Click here for our customer references page.
New white paper CDI
The CDI (Customer Data Integration) Summit in San Francisco presented many new developments in the CDI market. To further explain the integration possibilities of the HIquality Suite in different CDI architectures, Human Inference revised its whitepaper on CDI. Click here to download the new white paper en learn more about creating a solid foundation for successful CDI initiatives.
In Detail: Names in Belgium
The most recent addition to the Human Inference series «In Detail» deals with the intelligent automated processing of names in Belgium. This fact sheet, containing a lot of examples, provides a more in-depth understanding of the sequence of the composite parts of an appellation, multilingualism, the rules for capitalization, abbreviations and many more aspects of personal and organization names in Belgium. Click here to download the fact sheet.
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