Operational Excellence
Input of data from other sources, such as CRM applications, financial applications and other external data suppliers, always constitutes potential risks. The content, the format and the syntactic and semantic validity may be incomplete, inaccurate, outdated or otherwise divergent. Additionally, there is always the danger of double registrations.That is why input control should be established according to the ‘first time right’-principle.
Break-out session SAP: Master Data Management by Pim de Wit, Solutions Architect
Customer Case Europ Assistance: With you all the way by Hans Steur, Manager ICT
As the pioneer of assistance, Europ Assistance is a leading provider within its sector, with more than 40 years’ experience. Its ambition is to support individuals and companies in every life situation, from the most exceptional to the most routine. Europ Assistance originally became well-known for its travel and motor assistance services. Its ability to immediately mobilise technical and personal help in emergency situations has made it the essential partner for private individuals, public organisations and commercial companies. Providing assistance anywhere in the world, solving complex problems 24 hours a day, 365 days a year.
Europ Assistance is now strengthening its position by developing innovative services designed to fulfil the needs of our changing lifestyles.
- What is Europ Assistance and what are our main activities
- What is our vision in relation to Data Quality and how are we acting upon that
- Business Case, I will explain how we defined this strong case en what we did do next to build the solution
- HI Quality platform – SAS2000 using SOA and in what timeframe we achieved this
- ROI; The businesscase was strong, because within one year we will earn the investment back
- Future: What will be the next step